Office Duties (Based in Medan Office)

• Prepare, manage, and verify essential shipping and customs documentation with high accuracy.
• Process customs declarations, specifically including Pemberitahuan Impor Barang (PIB) and Pemberitahuan Pemasukan Barang ke Pusat Logistik Berikat (PPKEK).
• Prepare necessary documents, including Letters of Authority (LOA), required for the customs clearance process.
• Maintain accurate records and shipment data within our logistics management system.
• Liaise effectively with clients regarding documentation and shipment status.

Field Duties (Primarily at Port/Customs Areas/Job Sites):

• Directly manage and execute field customs clearance procedures.
• Accompany customs officers during physical cargo inspections, checks, and container sealing processes.
• Actively coordinate with relevant parties at the port (e.g., Belawan Indah partners/terminal) to monitor and expedite customs clearance progress.
• Arrange and oversee the final delivery of cargo, including coordinating trucking for loose cargo ("truck losing") from the port/warehouse.
• Conduct or supervise cargo check-in and confirmation at the client's designated job site.

General Responsibilities:

• Monitor overall shipment progress (air, sea, land) from origin to destination.
• Provide timely and accurate status updates to clients and internal teams.
• Identify and resolve logistical issues, discrepancies, or delays promptly and professionally.
• Ensure all operations strictly comply with relevant Indonesian customs regulations and company procedures.