• Ensure existing accounts are satisfied through after-sales care and by gathering and utilizing feedback.
• Research industry trends and advise colleagues on client strategy and potential sales opportunities.
• Draft proposals and presentations on business solutions, products, or services for clients.
• Act as the point of contact for complaints, escalating issues when necessary.
• Ensure contract terms are adhered to by both the company and clients.
• Monitor program performance metrics regularly.
• In project management, develop detailed project plans, involve relevant stakeholders, and ensure technical feasibility to track progress effectively.

Key Responsibility

• Responsible for the procurement of office supplies and equipment
• Manage routine payments and purchases
• Oversee maintenance of all office assets
• Supervise office staff (e.g., Office Boys)
• Prepare General Affairs reports (asset data, GA purchases, etc.)
• Assist in obtaining necessary permits and maintaining good relationships with external parties
• Safeguard company documents
• Capable of and knowledgeable in maintaining office assets, including devices, laptops, and other equipment

Why You'll Love Working Here?

• Sabbatical Program: Recharge with our 15-day sabbatical leave every three years, acknowledging that long-term work can be demanding
• Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.
• Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.
• Engagement Department: Get involved to refresh your mind with exciting activities outside the work to do.
• Laptop Ownership/Allowance: Choose between a company laptop or a laptop
• Celebrate With Us: We love to celebrate work anniversaries and birthdays
• Learning and lots of it. We promote vertical and lateral movement. It’s not uncommon for Tayo (that’s what we call our team) to move divisions two or three times throughout their career. We want people to learn new stuff that excites them. 
• Sincere teamwork. This word isn’t officially in our values, but when I asked new joiners about what value they really feel at Tada that’s not stated on our wall, many mentioned that Tayo is really helpful and they can feel the ‘teamwork’ atmosphere
• Think and act like an owner is our value. But the truth is we don't want you to act like an owner, we want you to be a real owner. So for our top performers, we'd love to lure you into our stock options program

What We Do Not Promise

• We do not promise fixed working hours. Sometimes, projects and deadlines may require additional hours or flexibility.
• We do not promise unlimited resources or budgets. We may have to operate with limited resources and manage priorities carefully.
• We do not promise a pressure-free environment. There are often high demands and significant expectations for growth and success.

If you're ready for a challenge and eager to make a real impact and be the Leading Loyalty & Rewards Platform in the region Take the leap and help us shape the future of loyalty and rewards! 

Apply Here

• Monitoring security systems for potential threats or breaches.
• Analyzing security alerts and determining the cause and impact of incidents.
• Managing vulnerabilities within the system (Vulnerability Management).
• Managing and configuring security tools such as firewalls, intrusion detection/prevention systems (IDS/IPS), antivirus software, and encryption tools.
• Ensuring the organization complies with relevant security regulations and standards.
• Collaborating closely with IT, legal, and management teams to align security practices with business goals.
• Managing and documenting incident response processes.
• Managing security policies and ensuring compliance with SOPs and proper documentation.
• Maintaining Standard Operating Procedures (SOPs) and ensuring they are up to date.
• Assisting in security audits and ensuring the current setup complies with ISO 27001 standards.
• Reporting on security metrics, trends, and the overall security posture to the leadership team.

Why You'll Love Working Here?

●  Sabbatical Program: Recharge with our 15-day sabbatical leave every three years, acknowledging that long-term work can be demanding

●  Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.

●  Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.

●  Engagement Department: Get involved to refresh your mind with exciting activities outside the work to do.

●  Laptop Ownership/Allowance: Choose between a company laptop or a laptop

●  Celebrate With Us: We love to celebrate work anniversaries and birthdays

• Lead the design, implementation, and management of scalable and efficient data pipelines, ETL processes, and data warehousing solutions.

• Oversee the integration of data from various sources, ensuring accessibility, cleanliness, and usability for analytics and decision-making.

• Design and maintain optimized data models to support reporting, analytics, and machine learning initiatives.

• Continuously monitor and enhance the performance of data processing systems for low latency and high throughput.

• Work closely with data scientists and analysts to understand data needs and deliver solutions that drive data-driven decision-making.

• Implement and enforce data governance policies to ensure data quality, security, and compliance with regulations.

• Mentor and lead a team of data engineers, fostering best practices and a culture of continuous improvement.

• Stay updated on the latest trends and technologies in data engineering and introduce innovative improvements to the data systems.

• Plan and architect a scalable, high-performing, and cost-effective data lake to meet current and future data storage and processing needs.

Why You'll Love Working Here?

●  Sabbatical Program: Recharge with our 15-day sabbatical leave every three years, acknowledging that long-term work can be demanding

●  Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.

●  Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.

●  Engagement Department: Get involved to refresh your mind with exciting activities outside the work to do.

●  Laptop Ownership/Allowance: Choose between a company laptop or a laptop

●  Celebrate With Us: We love to celebrate work anniversaries and birthdays

• Responsible for developing and supporting Node.js microservice modules and shared libraries to support core business functions.
• Available to work on a shift schedule, including weekends.
• Oversee system management, maintenance, and enhancements.
• Monitor system performance, and logging, and create various alerts on key metrics.
• Collaborate and engage in pair programming to provide technical guidance to others.
• Troubleshoot, identify and resolve complex issues in a timely manner.
• Take full accountability for code quality, write reusable and sustainable code, and follow test-driven development and defensive programming practices for stability.
• Propose and deliver optimal solutions to meet business needs.
• Proactively seek assistance when facing roadblocks or unclear requirements.
• Responsible for documentation, reporting, and providing training where necessary.

Why You'll Love Working Here?

●  Sabbatical Program: Recharge with our 15-day sabbatical leave every three years, acknowledging that long-term work can be demanding

●  Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.

●  Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.

●  Engagement Department: Get involved to refresh your mind with exciting activities outside the work to do.

●  Laptop Ownership/Allowance: Choose between a company laptop or a laptop

●  Celebrate With Us: We love to celebrate work anniversaries and birthdays

Key Responsibility

● Coordinate with the Area Team to collect outlet data

● Handle complaints related to the Star Troopers program

● Manage the master data of outlets and set targets per outlet

● Support the client with all requests related to the Star Troopers program

● Check the results of snap receipt submissions

● Prepare the required reporting for the client

● Provide training related to the Star Troopers program

Why You'll Love Working Here?

●  Sabbatical Program: Recharge with our 15-day sabbatical leave every three years, acknowledging that long-term work can be demanding

●  Growth Opportunities: We support your learning and development aspirations, both within and outside our organization, aiming to nurture an entrepreneurial spirit in our team.

●  Unique Work Environment: Experience the unique blend of a mission-driven digital company with the innovative mindset of a start-up, enriched by our presence since 2012.

●  Engagement Department: Get involved to refresh your mind with exciting activities outside the work to do.

●  Laptop Ownership/Allowance: Choose between a company laptop or a laptop

●  Celebrate With Us: We love to celebrate work anniversaries and birthdays

• Handle customer inquiries via phone, email, or social media with politeness and professionalism.
• Resolve customer issues promptly and efficiently.
• Provide accurate information about products, services, and company policies to customers.
• Build strong relationships with customers to enhance customer satisfaction.
• Perform administrative tasks related to customer service.

• Offer feedback and suggestions to management for the improvement of customer service.

• Initiate, define, plan, and manage the rollout of the product features and enhancements for the product initiatives
• Working closely with engineering, marketing, finance, operations, and external stakeholders to implement new features and enhancements
• Lead the user and business research to understand customer problems and identify and iterate on solutions
• Analyze the competitive landscape, customers, product metrics, and latest trends
• Initiate, define, plan, and manage the rollout of the product features and enhancements for the product initiatives
• Prioritize activities based on business and customer impact
• Measure Improvements/features and iterate it